L3 IT Engineer - Microsoft 365

Your responsibilities:

• Providing 3rd level support regarding Microsoft 365 solutions for ALDI International countries (globally)
• Operation of M365 global infrastructure 
• Collaboration with 3rd party vendors 
• Analysis, classification and resolution of system failures 
• Handling incidents, requests, changes and problems 
• Improving processes (documentation, automation) 
• Cooperate with national and international IT departments 

The knowledge I own:

• Strong knowledge about Microsoft 365-technologies, especially Microsoft Teams, SharePoint Online, Microsoft OneDrive for Business, Conferencing and Voice solutions, Apps for Enterprise
• Strong experience with Security Appliances and Azure Active Directory and Azure solutions, Intune and MTRs (meeting room devices), Microsoft Purview
• Strong knowledge about M365 tenant administration 
• Solid knowledge about telephony basics (SIP, ITSP management) 
• Knowledge in Microsoft PowerShell  
• Power platform (especially Power Automate and Power Apps) knowledge is an advantage 
• Strong English language skills (German knowledge is an advantage) 
• Completed or ongoing education in the field of IT, or relevant experience 
  
  

In the daily business: 

• I can work in a multi-shift operation with on-call extension
• I am well-organized, have strong communication skills, and a customer-oriented attitude 
• I am an excellent team player 

The offer that would convince me:

• In our international team you can work with our colleagues from all over the world
• As an L3 team, we value ownership, trust, and transparent communication. Complex issues, architectural decisions are handled openly and responsibly.
• We operate and continuously improve business‑critical, enterprise-scale Microsoft 365 services, with a strong focus on stability, availability, and security
• We are committed to build up teams where trust and honest communication are essentials to our daily work
• Flexible working hours with home office possibility
• Regular salary increase, we follow the inflation and reward loyalty
• Continuous learning opportunities though our own e-learning platform and internal teams

Online application:

Please use our online application and attach your English resume.

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