Our organization is made up of two main segments. In the Global Service Desk (GSD HU) teams focus on the day-to-day IT support of ALDI stores and logistics centres in 8 European countries. The functional groups also work to ensure and develop the ITIL based Service Desk infrastructure (Incident & Problem Management, as well as Process and Service Development).
The Technology & Admin Services (TAS) segment covers the third level global IT support (be it Identity, End-User Collaboration, or Platform areas), but Development (ServiceNow and E-commerce areas), as well as Business Administrative Support, HR and Finance groups also belong to this segment.
By working with us, we believe everyone from newcomers, career changers to black belt IT professionals will all find an exciting challenge for themselves. Find out where our colleagues came from and how they found their true selves at ALDI IIS here:
If you're interested to find out what it's like to start your career as an IT Service Desk Analyst with us, check out our interview with Bence: