Project & ServiceNow Workflow Specialist

My responsibilities

• Review, create, configure and improve workflows in already established ServiceNow setups  
• Translate business requirements and process gaps into practical workflow solutions 
• Support workflow standardisation and optimisation during service transitions 
• Maintain project plans, milestones, dependencies and status updates
• Create and maintain RAID logs, action trackers and project documentation
• Organise and facilitate project meetings, prepare meeting minutes and follow-up actions 
• Coordinate stakeholders and follow up on agreed deliverables 
• Support project reporting and management presentations

The knowledge I own

• Hands-on experience creating, configuring or improving ServiceNow workflows 
• Ability to translate operational requirements into effective workflow designs 
• Experience in transition, project coordination, business services or IT 
• Familiarity with project plans, RAID logs, action tracking and meeting facilitation
• Strong organisational, analytical and stakeholder-management skills 
• Fluent in English, proficiency in German is an advantage

The offer that would convince me

• A constantly growing organization and increasing opportunities
• Secure, long-term job opportunity
• Varied and engaging job responsibilities with real impact in an evolving service delivery setup
• Flexible working hours and the possibility to work from home
• Outstanding salary, regular salary increases and loyalty-oriented benefits
• Continuous learning opportunities through our own e-learning platform and internal experts
• A team culture built on trust and honest communication, where you can collaborate with colleagues from all over the world

Online application

Please use our online application and upload your resume in English.