Junior Operational Defect Manager
PLACE OF WORK
1112 Budapest, Boldizsár utca 2.
AREA OF EMPLOYMENT
IT
START OF WORK
as soon as possible
EMPLOYMENT TYPE
Full-time
Your responsibilities:
- Supporting the management of defects throughout their lifecycle — from identification and classification through to resolution and closure
- Reviewing for completeness and quality — ensuring expected/actual results, screenshots and steps to reproduce are properly documented
- Checking for duplicate defects and ensuring correct severity and priority classification
- Supporting daily defect resolution calls by preparing defect lists and tracking action items
- Monitoring defect status and following up with assignees to ensure timely resolution
- Collecting and consolidating defect metrics for regular status reporting
- Ensuring correct linkage between defects and test cases for traceability
- Coordinating between the parties involved in defect resolution
- Participating in Agile ceremonies and understanding how defects feed into sprint backlogs
The knowledge I own:
Must-haves:
- Analytical mindset and attention to detail
- Good communication skills and willingness to work in international, distributed teams
- First experience with defect/issue tracking tools (e.g. ALM, Jira or ServiceNow) is a plus
- Understanding of software development and testing lifecycles
- Good command of written and spoken English
Nice-to-haves:
- ISTQB Foundation Level certification
- Initial experience with ITSM processes (Incident Management)
- First exposure to ERP systems or integrated application landscapes
- ITIL v4 Foundation: Incident Management and basic Problem Management awareness
The offer that would convince me:
- In our international team you can work with our colleagues from all over the world
- We develop our own product and focus on high-quality, stable solutions
- We are committed to build up teams where trust and honest communication are essentials to our daily work
- Regular salary increase, we follow the inflation and reward loyalty
- Continuous learning opportunities though our own e-learning platform and internal teams
- Flexible working hours with home office possibility
Online application:
Please use our online application and attach your English resume.
Our benefits for you...
above avarage salary
colorful and responsible tasks
creative freedom
comprehensive training period
professional trainings at ALDI Academy
employee welfare
well-equipped rest areas
fresh vegetables, fruits, coffee and tea
anniversary bonus
reliable employer
team building opportunities
support for commuting
At ALDI, we always keep customer satisfaction in mind. More than 6000 employees work every day to create the optimal customer experience. Join us and start your ALDI career in one of our stores, in our warehouses in Biatorbágy, in our head office, or in one of our service centers in Budapest, Pécs or Debrecen. Take your first step and join our successful team.