Endpoint Protection Specialist

My responsibilities:

• Support the service responsible for the endpoint protection infrastructure. 
• Provide operational assistance to ensure that endpoint protections are working as expected in order to prevent cyberattacks targeting company endpoints.
• Assist with the change and problem management processes that are relevant to the endpoint protection service.
• Troubleshoot potential issues that may arise during daily operations and support the incident management process until full resolution of the issue(s) at hand.
• Monitor the endpoint agent fleet to detect non- or partially responsive endpoint agents and ensure completeness of protective and detective capabilities.
• Aid the complete lifecycle of endpoint agents form planning, initial deployment to full retirement.  
• Support expert teams who depend on the endpoint defence infrastructure with technical support and expert inputs .
• Generate comprehensive reports on broad status of the state-of-affairs regarding endpoint protection.
• Participate in the development and enhancement of endpoint protection capabilities, processes and procedures and assist in the testing and implementation of new initiatives.
• Engage in continuous improvement drives to enhance the overall security posture of the organization. 
• Collaborate with other operational security stakeholders such as the SOC, CSIRT and VM and also other dedicated cybersecurity teams.  

The knowledge I own:

• Proven experience with various endpoint security solutions (AV/AM, EPP, EDR, etc), preferably within the Trend Micro ecosystem.
• Strong understanding of endpoint operating systems, namely Windows 10/11, Windows Server, various Linux distributions and Mac OS.  
• Knowledge of scripting languages, especially PowerShell would constitute an advantage.
• Understanding of and experience with virtualisation and cloud technologies, especially Citrix and Azure.
• Mastery of SQL queries and databases.
• Expertise regarding network protocols, security architectures and methods to safeguard networks.  
• Autonomy, independence and problem-solving skills to troubleshoot complex and multi-faceted issues with various stakeholders.
• Competencies in creating and maintaining detailed documentations (KBs, SOPs, Changes, etc).
• Ability to convey mission critical messages and convince non-technical stakeholders when it comes to the introduction of endpoint specific security controls.

The offer that would convince me:

• Possibility to improve yourself in a constantly growing organization 
• Secure, long-term job opportunity at a stable company 
• An above average salary 
• Intensive, individual, and practical training 
• Varied and interesting responsibilities 
• Modern and comfortable working environment (adjustable desk and chair, sports facilities) 
• Home office possibility 

Location:

​Hybrid

Start date:

​Immediately​

Online application:

Please use our online application and attach your resume.

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